![](https://images.squarespace-cdn.com/content/v1/63d8eb9dab36764e0691902a/5caf4234-5b1f-442a-9b21-45090a4fac51/Background+Pattern+01+Light+Grey.jpg)
Delivery & Returns
Delivery
I aim to send out orders within 2-3 working business days of the order being received. Please note orders over 2kg will be sent 2nd class.
At peak times such as Christmas or Mother's Day, delivery may take longer. I will ensure any delay is communicated on my website and social media platforms.
Upon ordering you will receive a confirmation email and then again once your order has been despatched.
I’m happy for local customers to collect from me directly please enter code WF14 to avoid paying a delivery charge. Email westridingsoapworks@gmail.com to arrange pick up.
My packaging is made from biodegradable cardboard and recycled filling. It would be great for you to reuse these and pass on the recycling, zero waste ethos 😊
Delivery Rates
Please note, I only ship within the UK.
£4.75 for all orders up to 1kg with Royal Mail 24
£5.95 for all orders between 1kg and 2kg with Royal Mail 24
£5.95 for all orders over 2kg with Royal Mail 2nd Class
Returns
As per standard distance selling regulations, you have 14 consecutive days after you receive your parcel to raise any issues with your order. After that time, the transaction is closed. Any items returned within the 14-day period must be in an unused resaleable condition.